Hi, welcome!
I’m Lindsay! Your guide to simple, reliable experiences.
With 12 years of Product Ownership and UX experience in the medical space, I focus on creating digital journeys that put users at the heart of every decision.
I solve real-world problems with thoughtful design, delivering effortless experiences that keep users returning.
I am looking forward to hearing from you!
Case Studies
Notes
Initiative focus: Customer Retention & Satisfaction, Ease of Use
Co-led discovery, research, and design to create a digital app for our electronic medical record software, improving provider documentation. This tool enhanced the provider adoption and satisfaction of our product, decreased the time providers spent reviewing and finding relevant patient information on their chart and provided a more efficient way to tell a patient’s story.
Data Import
Initiative Focus: Customer Satisfaction, Improved User Experience
Lead research and design for one of our company's 2024-focused product initiatives to create a more consistent, well-rounded, less error-prone upload user interface for our customers. Our internal partners are excited, and this updated tool has been released for one month and is already shaping up to be a huge improvement for our users — the data is coming in!
